Museum Host Research Assistant

About the position

The Museum Host Research Assistant is a full-time role working in a clinical setting as part of the museum team. The position provides customer service to museum visitors and supports museum operations, archival research, exhibits, educational activities, and events. It requires awareness and appreciation of American Indian traditions, customs, and socioeconomic needs, and the ability to interact effectively with Indian health organizations using tact, courtesy, discretion, resourcefulness, and good judgment when handling sensitive matters.

Responsibilities

• Assist the Museum Director with museum operations, including opening and closing the museum.
• Greet visitors and orient them to the museum grounds.
• Sell admission tickets and assist gift shop patrons with purchases.
• Assist with educational and large-group museum tours.
• Submit facilities work tickets for problems with museum buildings or grounds.
• Help change displays and relocate and store items.
• Catalogue and organize archival items and new donations.
• Record comments and complaints about the museum and its displays.
• Help orient volunteers and docents.
• Answer calls to the museum.
• Interact compassionately and knowledgeably with Native visitors.
• Track donations offered to the museum and submit reports to the Museum Director.
• Digitize archival materials.
• Research public inquiries in a timely manner.
• Assist researchers during visits, prepare materials, and schedule future visits.
• Assist with rotating temporary exhibits and their graphic design.
• Assist with scheduling classes and workshops.
• Assist with fundraising events.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Must be Native American.
• Understanding of museums and the museum field.
• Strong understanding of Miwok culture.
• Retail experience.
• Strong customer service skills.
• Ability to work weekends.
• Current BLS/ALS certificate.
• Must pass occupational health screening.
• Must possess valid identification listed on the U.S. Department of Justice I-9 form, verified using the E-Verify system.
• Clean DMV driving record and driving eligibility under MACT auto insurance requirements.
• Awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs, and ability to deal effectively with Indian health organizations using tact, courtesy, discretion, resourcefulness, and good judgment.

Nice-to-haves

• Associate’s degree in an applicable aspect of the Humanities, or completion of two years of college-level courses in a related field within 36 months of employment.

Benefits

• Medical, dental, vision, and life insurance at no cost to the employee.
• 403(b) retirement plan.
• PTO, including vacation and sick time, and paid holidays.
• Student Loan Repayment Program.
• Direct quarterly student loan contributions through the BenefitED program.
• Reimbursement for continuing education and licensure fees.
• Training and advancement opportunities.
• Competitive salary of \$25.56–\$27.72.