Public Programs Coordinator

About the position

The Public Programs Coordinator supports The Museum of Flight’s mission by coordinating a diverse calendar of public events from conception through completion. The position helps deliver engaging programs that appeal to diverse audiences, add value to Museum membership, visitation, programs, and exhibits, and support the Museum’s role as a cultural and educational resource through aviation and aerospace storytelling. Programs may include lectures, presentations, panel discussions, forums and symposia, film series, book signings, fly-ins, and musical or dramatic performances.\n\nWorking as directed by the Public Programs Manager, the Coordinator serves as a service-focused liaison before and during client experiences and communicates with Museum departments and other stakeholders. This full-time role is suited to someone with public program planning experience, strong organization and communication skills, and event-planning experience. The position requires working effectively with presenters, audiences, colleagues, staff, volunteers, and vendors.\n\nThe schedule is set by the manager and may include weekends, holidays, and evenings based on Museum event needs. On-site attendance is essential for most duties. The role is based in an office environment, with movement through Museum campus spaces and occasional outdoor work in variable weather. Little to no travel is expected.\n\nThe Museum offers full-time employees medical, dental, and vision coverage; flexible spending accounts; a 403(b) retirement plan with a 5% match after one year of service; an Employee Assistance Program; company-paid life insurance, accidental death and dismemberment coverage, and long-term disability. Paid time off includes two weeks of accrued sick leave and two weeks of vacation (80 hours each) per year, 10 paid holidays, and two floating holidays. The pay range is \$22.15 to \$30.00, depending on experience.

Responsibilities

• Work with the Public Programs Manager to plan and execute a public programs calendar that supports the Museum’s experiences, mission, and values.
• Coordinate events from inception through completion, including topic research, bookings, scheduling, internal and external communications, resource allocation, day-of coordination, and post-event debriefing.
• Liaise with event participants, vendors, and stakeholders; communicate in a timely and thorough manner and coordinate event resources and details with internal staff and volunteers, including Marketing, Facilities, and Visitor Services.
• Perform programming and event administration, including calendaring, contracts, and invoicing, as directed.
• Enter and communicate complete and accurate program information to relevant departments and stakeholders.
• Assist the department manager with strategy development and collaborate on the annual programming and events.
• Represent the Museum at public events, as applicable and appropriate.
• Perform other duties as assigned.

Requirements

• Associate’s degree in a relevant field, or an equivalent combination of education and experience in lieu of a degree.
• At least two years of experience in program and event planning, sales, and customer relations.
• At least two years of successfully leading event staff, volunteers, and vendors.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and customer service skills, including the ability to interact effectively, productively, and positively with a diverse population.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office 365 and accurate data entry.
• Comfort and confidence with public speaking to audiences of all sizes and demographics.
• Ability to manage continuous workflow in a high-volume environment with competing priorities and simultaneous tasks.
• Sound independent judgment and the ability to maintain poise under pressure.
• Ability to develop networks and maintain professional relationships.
• Ability to work independently and be self-directed in support of departmental and institutional objectives.
• Ability to lead diverse groups of varying sizes through event planning and implementation.
• Ability to lift up to 30 pounds with or without assistance.
• Ability to focus, bend, carry, reach to the side, front, and overhead, push, pull, walk, stand, twist, and squat as occasionally required.
• Ability to move through Museum campus spaces, including occasionally outdoors in variable weather.

Nice-to-haves

• Experience in a public attraction, hospitality, museum, or similar venue.
• Knowledge of aviation and space history, general aviation, military aviation, and/or the aerospace industry.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• 403(b) retirement plan with a 5% match after one year of service
• Employee Assistance Program
• Company-paid life insurance
• Accidental death and dismemberment coverage
• Long-term disability coverage
• Two weeks of accrued sick leave per year
• Two weeks of vacation (80 hours) per year
• 10 paid holidays
• Two floating holidays